Property Management Industry Specialists sept 7

We develop a deep understanding of your company to optimise your brand equity and protect you core brand values. 

Outsourcing is easy, cost-effective and free from the many risks of costs associated with hiring in-house staff.

Our Leasing Administrators relentlessly follow up prospective tenants, cover the processing of tenancy applications, management of your Inspect Real Estate accounts, your 1 to 14-day arrears, booking your open house inspections, and handling any enquiries along the way so you can spend more quality time with property owners.

Less administration allows stronger client relationships.

Acting as a personal assistant, Tenancy Administrators maintain and update the client’s rent review, lease renewal, routine inspection registers; make customer service calls and update the rent trust software. They are responsible in processing rent increases, creating the lease tenancy agreements, and schedule all routine inspections on behalf of the property managers. They meet strict deadlines and maintain keen attention to detail for their property managers.

Provide better quality service for your clients.

Heading on holidays or need help during a boom in your business? Our Relief Property Managers are highly-experienced and know what it takes to be successful. With your reputation and client-base firmly supported. Juggling a holiday around work or struggling with a sudden increase in business is a thing in the past.

An essential part of any property management role; routine inspections flag issues, ensure the property is kept in the best possible condition and protects your clients’ investment. However, arranging and confirming inspections can take up more time than the actual inspection visit. Our Routine Inspection Administrators preschedule routine inspections, communicate with tenants, and follow-up to ensure your time is best spend on the important work of inspections, not diary management.

Inquiries from tenants come at all times of the day and for a multitude of reasons. our Tenancy Care Staff are on call (during the hours you stipulate to answer questions), provide guidance or manage communication between landlord an tenant. They assist with general maintenance of a property from lawn mowing and gardening, through to guiding a tenant where to find legislation on their concerns.

Juggling lease and rent reviews and maintaining KPI registers are time-consuming and often frustrating aspects of Property Management. Our Lease/Rent Review/Networking Call Administrators provide monthly lease renewal and rent review reports, making your monthly management reports easy to collate and present.