We are seeking an experienced Vacation Rental Coordinator to support our Australian short-term rental operations. This role is hands-on and requires direct experience managing Airbnb, VRBO, Booking.com, and Expedia listings using Guesty (Pro or Host).
You will handle guest communications, manage property listings and calendars, coordinate vendors, and optimise pricing to ensure occupancy and profitability.
Guest Communications: Respond to guest enquiries, booking requests, cancellations, and pre-arrival communication via Airbnb, VRBO, Booking.com, Expedia, and Guesty platforms.
Listing & OTA Management: Update property details, ensure accuracy of photos/descriptions, and maintain sync across platforms via Guesty.
Pricing & Revenue Optimisation: Implement dynamic pricing, monitor competitor rates, and forecast seasonal demand.
Property Operations: Coordinate vendors (cleaners, utilities, maintenance) to ensure properties are guest-ready at all times.
Proven experience in short-term rental property management.
Hands-on experience with Guesty Pro or Guesty Host (required).
Strong knowledge of Airbnb, VRBO, Expedia, and Booking.com backend operations.
Excellent English communication skills (written & spoken).
Strong organisation, multitasking, and problem-solving skills.
Success in this Role Looks Like:
Managed guest communications seamlessly across Guesty, Airbnb, VRBO, and Booking.com.
Coordinated vendors to ensure quick turnover and property readiness.
Successfully onboarded new properties, including utility setup and listing creation.
Maintained service quality even while supporting additional accounts.
On-site, Full-time
Fixed Dayshift Schedule
Free Morning Snacks
Additional Paid Leave
Salary increase after review on work anniversary
HMO and Government Benefits
How to Apply: Submit your resume and a brief cover letter explaining your experience with booking systems and why you would be a great fit for this role.