Debt Recovery Associate Role
Admin 24 Seven
Location: Angeles City
Looking for a rewarding career with a fixed dayshift?
Build your future with Admin 24 Seven, an Australian company based at Marquee Mall, Angeles City, Pampanga. We’re a dynamic team that values work-life balance, offers continuous training, celebrates achievements, and provides a supportive work environment. With us, you’ll enjoy career growth, exciting opportunities, and benefits that matter.
Don’t miss out! Apply now and start your career journey with Admin 24 Seven today!
Primary Responsibilities:
- Contact debtors via phone, email, or letters to discuss overdue payments.
- Negotiate and establish repayment plans or settlements.
- Document all interactions and agreements accurately.
- Adhere to debt collection legislative requirements and regulations.
- Address debtor inquiries and concerns in a professional manner.
- Prepare debt recovery reports.
- Management of the debt recovery inbox, ensuing incoming communication is addressed.
- Responding to inbound client debt recovery phone calls.
- Collaborate with internal teams for coordinated efforts.
- Maintain ethical conduct and positive debtor relationships.
- Meet or exceed assigned debt recovery targets.
- Ad hoc Tasks as assigned by Management.
- Completing applications for VCAT.
- Preparing and issuing Letter of Demands under the supervision of General Counsel.
Qualification:
- Excellent verbal and written English comprehension and communication abilities.
- Competence in Microsoft applications, including Word, Excel, and more.
- Prior experience in debt recovery or a similar role is preferred.
- Outstanding aptitude for customer service.
- Self-motivated with the capacity to work autonomously and in team.
- Detail-oriented with a focus on maintaining accurate and organized records.
- Demonstrated problem-solving skills and the ability to adapt to changing situations.
- Capability to meet crucial deadlines.
- Effective teamwork capabilities.
Work Setup and other benefits:
- Work on Site – Full time
- Fixed Dayshift Schedule
- Fixed Weekends off
- Free Morning Snacks
- Additional Paid Leave
- Great pay plus additional incentives and benefits
- Salary Increase after a review at the anniversary engagement
- HMO and Government benefits
How to Apply: Submit your resume and a brief cover letter explaining your related experience and why you would be a great fit for this role.