Appointment Setter Specialist
An appointment setter is in charge of contacting prospective clients and arranging for them to meet or speak with a sales representative to discuss the agencies services and how they might be useful to the prospective client. They have extensive knowledge of their agencies’ products or services, as well as how these products or services can benefit the potential customers. Interactions with potential clients always aims to setting up an appointment to start a sales conversation. Some of their other tasks and responsibilities are:
- Accepting calls from prospective clients as they arise
- Calling prospective clients using a list of phone numbers provided
- Field basic questions and concerns about the products and services
- Schedule consultations between the prospective client and a Sales Representative
- Keep a detailed log of calls, including those which were not answered
Outsource these tasks to a virtual assistant and your team can shift to focus on more income-generating tasks and increase in productivity and efficiency.
Key skills and qualifications of an appointment setter specialist
Appointment setter specialists frequently have sales and activity quotas making time-management, motivational drive and confidence are some of the key skills an appointment setter specialist must possess. Here are other qualifications they must have:
- Create and prosper prospect client relationships to close deals
- Prospecting skills
- Outstanding listening skills
- Attention to detail
- Phone and email etiquette
- Persuasive and results-oriented
Benefits of outsourcing appointment setter specialist tasks to a virtual assistant
Here are some of the key benefits when you outsource appointment setter tasks to a virtual assistant:
Increased Employee Satisfaction
With reduced workload, this help increases employee satisfaction within your organisation. You can now focus on what you need to do and look forward to a positive change in your working atmosphere.
Cost savings
Move accounting tasks to a virtual assistant for half the cost of local staff. Hiring a virtual assistant to assist your organisation will help you save costs by 70% on labour and training compared to hiring locally.
Business Growth
Hiring a virtual assistant can help you add more capability to your business. Invest time and cost savings in business expansion initiatives.
Increased Efficiency
Free up your organisation from repetitive tasks allowing them to take on more work and focus on more income-generating tasks.
How does hiring a virtual assistant work?
Is your business ready to outsource? If the answer is yes, here are the steps:
Create a job description
For us, this will help us to look for the right candidate for your role. We also assist you in this process to ensure we find the best talent.
Find the right candidate
We look for the right candidates based on your required skill set and present to you the most suitable candidates.
Screen and Interview
Select the candidates you like to hire while we take care of their computer and help with the basic set-up
Onboard and Train
Your business and processes to your virtual assistant with our team leaders and managers. Once settled, they will start working for you and your team.